Orders are processed within 1-3 working days.
For UK Customers we use Royal Mail First Class.
For Europe and the Rest of the World we use Royal Mail International Standard.
Postage and packaging costs will vary due to the size, weight and quantity of your order. The cost can be calculated by entering your country during the checkout process.
Estimated delivery time once the item has been shipped:
UK: 1-2 days
Europe: 3 -5 days
Rest of the World: 5 -12 days
Please note, international orders may be subject to import duties and/or tax, in such cases these are the responsibility of the buyer.
All orders will be packaged carefully and appropriately. In the rare event that your order is lost, stolen or damaged in transit, Paper Covers Rock is not responsible.
If an item is out of stock it will be labelled as so on the website. If we do not have an item and a label has not been applied, we will contact you to advise you on the earliest possible delivery date. If you are not satisfied with the alternative delivery date then you can cancel the order immediately and we will give you a full refund.
We hope you are happy with your purchases from Paper Covers Rock but if not, we can offer an exchange or refund on any item as long as it is returned in a saleable condition within 14 days of the dispatch date.
Please note that we do not reimburse postage costs.
To arrange a return, please contact us at – firstname.lastname@example.org.